Help
Login & My Accounts-
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Login & My Accounts
1.What is an OTP or verification code?It's a temporary code sent to your phone or email to ensure security of your account and ensuring it's really you logging in.
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2.Why I haven't receive the verification code?
Check your spam folder and ensure your phone number or email address is entered correctly. If you still don't receive it please resend the code.
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3.I'm getting an error message about too many attempts ?
Don't worry,just wait a while and try again later. For further assistance,contact our customer support team.
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4.How to reset my password?
Use the account recovery page to reset your password.
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5.How can I add a new delivery address ?
Log in to your account and search for the "Manage Addresses" section and add new delivery address, you may also add new address at the checkout page.